Innobasque ’s new publication on Lan Mentoring 2025 once again highlights a challenge faced by many SMEs: how to manage ageing, generational succession and, above all, the knowledge that underpins the business. The report presents real-life examples of companies that, by planning ahead, avoided losing critical skills and succeeded in systematising key processes through collaboration, digitalisation and the transfer of know-how.

The interesting thing is that none of these companies tackled the transition with a ‘grand solution’, but rather with simple steps:

• Visibility and traceability of critical knowledge
• Systematically structuring, capturing and updating knowledge
• Digitising previously scattered knowledge
• Fostering collaboration between senior and junior staff.

All of this confirms a fundamental idea:

Knowledge is a strategic asset, and managing it effectively makes the difference between continuity and risk.

Managing the knowledge you already have is necessary, but not enough; you must keep moving forward and incorporate new knowledge from the environment; and that is where InTool comes in.

Organisations that truly stay ahead of change do not simply hold on to what they already know: they also continuously incorporate new knowledge about their environment.

Balancing these two approaches is key to organisations’ long-term survival.

InTool helps organisations to ensure that knowledge:

🔹 is made visible, flows freely and is shared, creating a culture where information is no longer stagnant;

🔹 connects with information from the wider environment, enabling decisions based on reliable and up-to-date information.

🔹 and is enhanced by AI, which makes it easier to identify patterns, organise information and detect risks, making knowledge more accessible and actionable.

Because what Lan Mentoring 2025 demonstrates is clear: knowledge transfer is not a mere formality; it is an opportunity to strengthen the organisation

In this regard, InTool helps to enhance existing content.

The future of an SME is built on people.

Its stability depends on their knowledge.

And its competitiveness depends on the ability to manage it before it becomes urgent.