In day-to-day surveillance and intelligence processes, many organisations face complex procedures, operational uncertainties and situations where they need immediate guidance.

Faced with this need for agile, accurate and professional assistance, and taking advantage of the potential of technology, at InTool we decided to create an intelligent agent powered by Artificial Intelligence, designed to offer support at every step of the surveillance, intelligence and ideation process, facilitating work and improving the user experience within the InTool environment.

What makes this chatbot unique?

It has been trained with the ‘InTool universe’: the steps, methodologies and best practices we use in each phase of the process. From how to configure information sources to how to prioritise ideas within an innovation flow. In other words, it is not a generic chatbot, but an agent that thinks and acts like InTool.

Benefits it provides:

• Constant support: it helps users resolve queries in real time about the implementation of the system.
• Process optimisation: you can consult it to suggest keywords or obtain information sources based on your interests.
• Continuous training: it acts as a learning resource for new users, helping them understand how InTool works and how to systematise the monitoring process.
• Consistency in work: it ensures that all users in the organisation use the same reference source for guidance on how to systematise the process, ensuring methodological consistency.

Imagine you need to set up a monitoring area for a sector you don’t yet fully understand and you’re not sure which sources of information or keywords to use. When you enter the InTool agent, you ask your question and, in seconds, you receive a set of sources and recommendations tailored to your needs. It would make your work easier, right? You would reduce the time spent on initial searches, right? That is exactly what the InTool agent provides: agility, precision and expert guidance so that you can focus on making an impact from day one.

At InTool, we share our knowledge to help you build a robust, efficient and results-oriented monitoring and intelligence system.

Would you like to see first-hand how our intelligent agent works? Write to us and we will contact you to show you how it works in action.